Industries Where it fits
Different businesses. The same lost enquiries.
Any business that gets enquiries on WhatsApp has the same problem: the reply is slow, and the serious ones get mixed up with the rest. What changes between industries is the catalogue and what must reach a person.
The useful line isn't the industry. It's the kind of question.
Logistical questions such as how much, when, where and what's included can be answered from a catalogue in any industry, and should be answered in seconds.
Consultative questions such as “will this work for me?” or “what do you recommend?” need a person in every industry. LeadSethu acknowledges them and hands them over. It doesn't guess.
Tuition & coaching
Parents enquire in the evening, often several centres at once.
A typical enquiry
Class 9 science ke liye weekend batch hai? Fees kitni hai?
Answered straight away
- Fees, batch timings and seats left
- Demo class slots
- Boards and levels covered
Handed to you
- Whether a student should change level or stream
- Fee concessions
What tends to make a lead hot
Asked for a demo, gave the student's class, wants to start this month.
Salons & beauty
Enquiries arrive while every chair is busy.
A typical enquiry
Global colour for long hair, how much? Sunday possible?
Answered straight away
- Price bands by hair length
- Duration and what's included
- Open slots
Handed to you
- Advice on damaged or treated hair
- Bridal and group packages
What tends to make a lead hot
Named a date, asked for a slot, came from a paid ad.
Clinics
Reception and logistics only. Never clinical advice.
Reception only
A typical enquiry
Is the dermatologist in on Saturday? What's the consultation fee?
Answered straight away
- Doctor availability and timings
- Consultation fees
- Appointment requests
Handed to you
- Anything about symptoms, treatment or medicines, always
- Insurance and billing disputes
What tends to make a lead hot
Asked for an appointment, gave a preferred day.
Real estate
High-value leads, and a long follow-up.
A typical enquiry
3BHK price in the new tower? Ready to move or under construction?
Answered straight away
- Configurations and starting prices
- Possession status
- Site-visit slots
Handed to you
- Negotiation and final pricing
- Loan, legal and documentation questions
What tends to make a lead hot
Gave a budget, asked for a site visit, timeline within six months.
Events & venues
The date decides everything, and it's often already taken.
A typical enquiry
Hall available 22 Nov evening? Around 200 people, veg only.
Answered straight away
- Capacity and packages
- Per-plate starting prices
- Visit slots
Handed to you
- Confirming the date is free
- Custom menus and final quotes
What tends to make a lead hot
Specific date, guest count, asked for a visit.
Fitness & wellness
Most enquiries are about price and a free trial.
A typical enquiry
Monthly membership kitna hai? Trial milega?
Answered straight away
- Plans and prices
- Trial availability
- Timings and facilities
Handed to you
- Medical conditions and injuries
- Corporate and family deals
What tends to make a lead hot
Asked for a trial, named a start date, lives nearby.
Retail
Product questions in volume, from browsers and buyers alike.
A typical enquiry
Is this sofa available in grey? Delivery to Pune kitne din?
Answered straight away
- Variants, stock and prices
- Delivery areas and times
- Store hours and location
Handed to you
- Bulk and trade orders
- Returns and complaints
What tends to make a lead hot
Asked about delivery, named a specific product, ready to buy this week.
Home & professional services
Every job is a little different, so the first reply sets expectations.
A typical enquiry
AC servicing for 2 split units, kal aa sakte ho?
Answered straight away
- Standard rates and visit charges
- Service areas
- Next available visit
Handed to you
- Quotes for non-standard jobs
- Anything needing an inspection first
What tends to make a lead hot
Urgent timing, gave a locality inside your area, asked for a visit.
Limits Where we say no
Some conversations should always be with a person.
LeadSethu doesn't give medical, legal or financial advice in any industry, and won't be configured to. For clinics, law practices and financial services it can handle reception work: timings, fees, appointment requests. Every substantive question goes to a qualified person.
Businesses must also follow WhatsApp's Business and Commerce Policies. We won't set up LeadSethu for products or services those policies prohibit.